BowserVids Store Policies
Props, scripts, and pictures are non-refundable. Props are by their very nature, used and therefore may contain dents, scratches or other signs of wear and tear. You should expect these items to be in used condition. That's what makes them special.
To return or exchange any other item you must contact us within 14 days of delivery and item must be returned to us within 21 days of delivery. Please do not return an item without contacting us first.
Printed items such as t-shirts and mugs are printed and shipped from a third party and therefore must be returned to that company. Please contact us if you have a problem with your print order and we will help you resolve the issue.